Happy?Clients

Transcript

1. Happy Clients by Brian Warren @mrwarren

2. Introductions

3. Hi.

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6. @JENNLUKAS APPROVED

7. Designer Friendly

8. Developer Friendly

9. Client Friendly?

10. Mindfulness

11. Features v. Process

12. Example: Locations

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16. Point is: Talk to your clients.

17. Start your documentation now. Mindfulness:

18. ?Project done: Documentation done ?Team Communication ?Wards off bad decisions

19. Ask yourself: How will I tell the next person how

    to use this? “
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23. If it’s hard to explain, you might have a problem.

24. Don’t be afraid to let your clients learn a bit

    of code. SERIOUSLY.

25. Have I mentioned you should talk to your clients?

26. Let’s talk about custom fields

27. No, no, no.

28. Get in the habit of writing good field instructions.

29. Take the time to customize layouts.

30. You’ve got your client’s back, right?

31. Wrap Up ? Mindfulness ? Talk to your clients ?

    Write Documentation ? Keep it simple, keep it flexible

32. Thanks! by Brian Warren @mrwarren